Privacy policy

GrowingConnectedwithMantha

Effective Date: Aug 2025

1. Introduction and Purpose:

This Privacy Policy outlines how Growing Connected with Mantha collects, uses, stores, and

protects personal information in accordance with the Protection of Personal Information

Act, No. 4 of 2013 (POPIA). The purpose is to ensure compliance with POPIA and to uphold

the privacy rights of individuals whose information we process.

Definitions:

- "Personal Information": Any information that can identify a natural or juristic person,

including but not limited to name, contact details, ID number, financial data, etc.

- "Data Subject": The individual or entity to whom the personal information relates.

- "Responsible Party": Growing Connected with Mantha, who determines the purpose and

means for processing personal information.

Scope:

This policy applies to all departments, employees, contractors, and third parties who collect,

use, or process personal information on behalf of Growing Connected with Mantha.

2. Lawful Basis for Processing:

We process personal information on one or more of the following legal bases:

- Consent given by the data subject.

- Performance of a contract.

- Compliance with legal obligations.

- Legitimate interest of the company or third parties. Consent will be obtained explicitly

through our opt-in pages or in writing. Data subjects can withdraw consent at any time by

contacting us.

3. Collection of Personal Information:

We collect the following personal information:

- Identity data (e.g., name, ID number)

- Contact data (e.g., email address, phone number)

- Demographic data

- Payment data

Collection Methods:

- Online forms on our website

- Direct communication (phone, email, social media)

- Event and webinar registrations

Purpose of Collection:

- To provide services and support

- To process transactions

- For communication and updates

- For direct marketing (with consent)

4. Use and Sharing of Personal Information:

We use personal information solely for the purposes for which it was collected. It may be

shared with:

- Service providers supporting our operations (under strict confidentiality)

- Regulatory bodies when required by law If information is transferred outside South Africa,

we ensure adequate protection consistent with POPIA requirements.

5. Data Security:

We implement robust security measures to protect personal information, including:

- SSL encryption

- Role-based access control

- Secure servers

In the event of a data breach, we will notify affected individuals and the Information

Regulator as required by law.

6. Data Subject Rights: Under POPIA, data subjects have the right to:

- Access their personal information

- Request correction or deletion

- Object to processing

- Withdraw consent Privacy Policy To exercise these rights, contact us

at info@growingconected.co.za We will respond within the timeframes required by POPIA.

7. Retention and Disposal:

We retain personal information for as long as necessary to fulfil the purposes for which it

was collected, or as required by law. Once no longer needed, we securely dispose of

personal data using data wiping or physical destruction methods.

8. Direct Marketing: We engage in direct marketing only with consent. Communications may

include promotional emails, SMS, and updates. Data subjects may opt-out at any time by

following the unsubscribe instructions or contacting us directly.

9. Complaints: If you believe your personal information has been mishandled, please

Information Regulator of South Africa:

Website: https://inforegulator.org.za

Email: complaints.IR@justice.gov.za

10. Updates and Amendments:

This policy may be amended from time to time to reflect changes in law or our practices.

Updates will be communicated via our website or email notices.

By submitting your personal information through our opt-in pages or any other means, you

consent to its processing as outlined in this policy. You may withdraw consent or request

changes to your personal data at any time